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IMPORTANT PLEASE READ This website and forum has been living on borrowed web server time for years. At the end of this month silsden.net in it's present form will cease to exist, BUT there is a new silsden.net in the making, and a new forum, and lots of exciting new things coming to this space. Peter |
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Replies in this thread : 15
Author |
Topic : Sy phone line |
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| Bob T |
Is anyone else having problems with Sky phone line my phone hasn't worked all morning |
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| grandad |
Ring them and ask why. |
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| Bob T |
Just done that on my mobile they told me I had an external fault and it would be fixed first thing tues morn |
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| Herbie |
We noticed our BT line had a lot of background noise yesterday afternoon. It is still the same. I have just been on the BT website and tested our line. I entered my mobile number for a reply. I immediately received texts to say there is a fault which affects many customers. I assume this might affect Sky customers who have a BT line. |
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| victor |
Anyone else still having problems with their phone line. |
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| Peter |
YES - BT line reported two days ago and still the same - crackles and pops and just about unusable. |
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| Golden Oldie |
Yes, us too. Getting the hump as we are missing calls due to the crackle. Making a call out is impossible. Oh the joys of modern technology |
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| victor |
this post has been edited 1 time(s) Thank you Peter and Golden Oldie for the info. |
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| Golden Oldie |
Phone been off all weekend. Also, couldn't get onto site. Hope this is on the mend now, feel cut off from the rest of the world!! |
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| Dodzi |
BT seem to be working like crackers (2 engineers) down by the King! |
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| Peter |
If your telephone company is BT, you can report a fault 24 hours a day, 7 days a week by calling: Residential Customers: 0800 800 151 Business Customers: 0800 800 154 Or, online at: www.BT.com/faults Just rang BT - bad news I'm afraid.  The fault will be ongoing until the 23 June (yes I typed that correctly). They are replacing a 1000 line cable which will involve demolishing the exchange, or some of it at least, this can only be done out of hours because of the location. Some user will get fault issues resolved before the 23rd as lines are moved over.As I have a business line I have been able to get my incoming calls diverted to my mobile (not sure if this can be done if it's residential). If your phone is provided by someone other than BT but perhaps BT provides the line - good luck. |
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| robin |
When my telephone went down due to cable fault a few years ago BT diverted my incoming calls to my mobile,at no cost to me. It's certainly worth asking. |
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| captainslogg |
TalkTalk have just set up a diversion to my mobile whilst the home phone is out of order. Strange thing is that the internet is working most of the time but land line is dead |
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| Floyd |
Re Sky phone .Just had a call from Sky and said that the digging and ducting work that was due to start to rectify the phone problem and was due to start on the 14th June has been brought forward to start tomorrow, watch this space |
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| Peter |
this post has been edited 1 time(s) I have just received my monthly Virgin media bill which has a telephone line attached to the service. I haven't used this telephone line for more than a year but put a phone on the line to make calls out when the BT line was so bad it was impossible to use. My Virgin bill is an extra £22 so I think I will be claiming compensation from BT. This is the information I have found so far, but how to actually claim seems to be a bit of a secret. forums.moneysavingexpert.com/showthread.php?t=1917241 bt.custhelp.com/app/answers/detail/a_id/9394/~/customer-service-guarantee www2.bt.com/static/i/btretail/panretail/terms/pdfs/bt1121.pdf |
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| Peter |
Water causes big phone problems in Silsden www.cravenherald.co.uk/news/11288764.print/ |
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| Replies in this thread : 15 |
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events sale / wanted general have your say looking for.. skippy greengrass |
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DON'T FORGET THE SUBJECT IS >>>>>>>> Forums Home > General Forum > Sy phone line |
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