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IMPORTANT PLEASE READ This website and forum has been living on borrowed web server time for years. At the end of this month silsden.net in it's present form will cease to exist, BUT there is a new silsden.net in the making, and a new forum, and lots of exciting new things coming to this space. Peter |
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Replies in this thread : 45
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Author |
Topic : Yorkshire Water again |
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| gazzer |
Dug a hole on the canal bridge and left it and traffic chaos!!!! |
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| dogcatcher |
yes and over bank hol as well ,if they had piled muck at far side they would`nt av needed lights,these guys would`nt win mastermind thats for sure  |
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| bandnwire |
We went to Keighley at 10am yesterday and traffic was built up back to the roundabout and continuing round the corner onto the bypass. When we returned at 1pm it was still the same. Traffic lights but no workmen, so no idea at what time lights had been put there. |
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| jbrare |
I've spoken to Yokshire Water and they've confirmed the repair work was completed on Friday, the site can't be filled in and lights removed until after bank holiday though the guy said they would try and contact the contractor. Apparently the lights can't be removed until an inspection is completed so even if the hole is filled the lights wouldn't be removed at the same time. Seems completely long winded, inefficient and very British. I also told them the roundabout was dangerous this morning as this road is so busy, people don't realise how busy this road is. He said they have a permit to carry out the work that hasn't expired so, basically, not really bothered |
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| dexter |
Another disgrace, nobody cares that hundreds of people have been inconvenienced again in Silsden. These contractors should be sacked if they can't sort it within a reasonable time. It's the old system, one lot dig the hole, another lot repair the fault, another lot fill the hole in again, another lot check the result, and then another lot take the lights down. A one day job takes 5 days at best. No wonder the country has productivity problems. |
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| gazzer |
A permit is the maximum time allowed for roadworks not the time the roadworks must remain in place. Perhaps the Town Council can take the matter of Yorkshire Water roadworks up with Bradford Council Permits Departmment. |
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| dexter |
this post has been edited 1 time(s) Phoned Yorkshire Water, shambles still there, getting worse..! They have promised to chase it up. We should have someone with more clout to see that this does not happen again.. my complaint will not have enough power behind it, sadly. Phone number is 08451242424. |
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| gazzer |
quoteApparently the lights can't be removed until an inspection is completed so even if the hole is filled the lights wouldn't be removed at the same time. When the lights were left up outside Aldi the Police removed them!! |
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| gazzer |
this post has been edited 1 time(s) Had the contractors on the phone and they say they have and need a permit for five working days.Admitted they dont have the manpower.Waiting on YW to call back now |
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| dexter |
quoteHad the contractors on the phone and they say they have and need a permit for five working days.Admitted they dont have the manpower.Waiting on YW to call back now Then why were they given the job if they can't complete it? Time for the people to rise up against YW, but we can't move our business from them because they are a monopoly, we need competition to shake them up. Keep up the complaints...! |
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| gazzer |
Update.A promise to backfill today,tarmac tomorrow and supervise traffic lights. |
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| jbrare |
Same as what Morrisons contractor told me this morning when they called to update me, it will be Friday when they remove the lights. Hopefully this was before they started receiving complaints from people and have had a rethink. Clearly, if work needs doing then that's how it is. However, the work on such a busy main road should be completed and backfield in the quickest possible time. We shouldn't allow utilities to get away with delays like this when it's purely financial on their part. Not good enough, we all pay our utility bills and I don't remember reimbursements for my time wasted say in traffic or the petrol I'm waiting. If it's not water, it's gas. It's not acceptable. I used Twitter to contact them originally because it's viewable by everyone and therefore kind of shames them into action. We all need to take a reasonable but less tolerant stance on this in our town. The delays etc, not the work that needs doing. |
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| jbrare |
Just this minute had a call back from Morrisons, they are filling the hole 'as we speak' and the lights will be removed tomorrow morning. The power of social media and plain old complaining. I have to say, exceptionally good customer service from both Yorkshire Water and Morrisons. Shouldn't have been necessary to contact them in the first place but there we are. |
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| dexter |
this post has been edited 1 time(s) Morrisons there now, almost filled in the hole. Both men sitting in the cab, probably exhausted, waiting for 5 o'clock and then they'll go home. Another man supervising lights for now. The word farce springs to mind. Let's hope tomorrow brings an end to this sorry saga, and someone in authority does something next time... YW have done this before, and will do it again. This job could have been done in 1 day, 2 at most, with some proper organisation. |
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| gazzer |
Hole filled!! |
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| Raver |
Yes - its Yorkshire Water's fault....but look at the bigger picture. The reason why we have been held up all week is because Silsden is a town with a single bridge carrying a major traffic flow between the Aire and Wharfe valleys. There is no alternative route between Shipley and Skipton and so ANY disruption to the flow is bound to have consequences. It was Yorkshire Water this time - but who knows the next time. The only answer to Silden's traffic woes has to be another alternative canal crossing - that means a by-pass. And its no good waiting for 'them' to plan it - the town must start a vigorous noisy campaign to demand that it gets put into the local district plan. To be credible this should be lead by our Town Council and District Councillors - will they step up to the plate? |
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| gazzer |
quoteYes - its Yorkshire Water's fault....but look at the bigger picture. The reason why we have been held up all week is because Silsden is a town with a single bridge carrying a major traffic flow between the Aire and Wharfe valleys. There is no alternative route between Shipley and Skipton and so ANY disruption to the flow is bound to have consequences. It was Yorkshire Water this time - but who knows the next time. The only answer to Silden's traffic woes has to be another alternative canal crossing - that means a by-pass. And its no good waiting for 'them' to plan it - the town must start a vigorous noisy campaign to demand that it gets put into the local district plan. To be credible this should be lead by our Town Council and District Councillors - will they step up to the plate? Your right of course but the question is why are Yorkshire Water the worst by a long way compared to other utilities? |
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| dexter |
gazzer... maybe YW are not organising their work properly.. I mean.. giving Morrisons 5 days to do a 1 day job for starters! The cost of delays is not just inconvenience, it's extra petrol sitting idle in jams, delays to people working and delivering, more pollution in the town, etc etc. And it allows Morrisons to charge more, so that goes on our water bills. The town does need a bypass, that's obvious, but that's longer term, and the campaign for that needs to start now, as Raver says. We need some system now to deal with the short term problem, and this case has shown that if people badger the utility company, something does get done. We should have someone who champions this, and contacts people on our behalf, who knows contacts in the Bradford Council etc. Pressure from the town...! Rant over... at least we are on the move again.. |
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| old_miner |
It is a consequence of utility privatisation. At first the new management set about cutting staff, repair depots and selling off land. A few gas explosions and subsequent deaths brought them back to the real world. Water problems however are likely to take longer than gas and electricity. Drought and waste got the water companies though so a programme of replacement had to start. Yorkshire Water is now having to cut costs in other ways and one is to reduce service. However, like Ryanair they are finding that protests via social media and sites like this speed up complaining and the consequent bad press. As alluded to the poor UK productivity is down to poor management by government as well as companies. If you are well down the food chain are you going to put in your best efforts for the fat cats,at the top? Interestingly the old communist states had this problem for the same reasons. Interesting times. |
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| dexter |
old miner.. wise words. Local people should be given more power over what they know works, often the people up the chain do not realise the real impact of decisions they make. More people don't trust politicians and big business these days. I'm not sure nationalisation is the answer though, that merely places the power in the hands of politicians. If YW could see the real impact of what they decide on, they may come up with a better way. |
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| Peter |
Enough is enough, we all must make a complaint. Fortunately Yorkshire Water have made this quite easy to do: www.yorkshirewater.com/contactus#ls4  |
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| Listener |
quoteEnough is enough, we all must make a complaint. Fortunately Yorkshire Water have made this quite easy to do: www.yorkshirewater.com/contactus#ls4 Thank you for the link Peter, I have registered my complaint. Water -> Contractor Activity It has been an absolute disgrace the amount of time taken to fill a hole and remove the traffic lights from the canal bridge in Silsden. Who on earth plans to start on a bank holiday Friday, knowing it would not be cleared till midweek the week after? Did no one realise its a main through road leading to a by pass which on numerous occasions was backed up with waiting cars, mine being one, twice. Not happy and only one of many, please lets give a little thought in future. |
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| gazzer |
Sorted.Now to stop it happening again |
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| old_miner |
quoteold miner.. wise words. Local people should be given more power over what they know works, often the people up the chain do not realise the real impact of decisions they make. More people don't trust politicians and big business these days. I'm not sure nationalisation is the answer though, that merely places the power in the hands of politicians. If YW could see the real impact of what they decide on, they may come up with a better way. Water supply was usually started by local people, usually through their local council. Old maps have the local reservoir as belonging to Silsden! Over the years parties of all persuasions have changed this for a combination of practical ans political reasons. Incompetence and inefficiency is not the preserve of nationalised industries. |
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| Listener |
Thank you for the link Peter, I have registered my complaint.Water -> Contractor Activity It has been an absolute disgrace the amount of time taken to fill a hole and remove the traffic lights from the canal bridge in Silsden. True to the email i received as confirmation of receipt of my complaint Yorkshire Water rang me today to apologise for the inconvenience and assured me she would ring again with the outcome of the questions she asked. Pity the contractors are not as efficient as their Human Recourses department. |
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| dexter |
They are at it again, YW and Morrisons. It took us an hour to go from Silsden to Ilkley this afternoon about 1630. One man working on a hole in the road at the bottom of Victoria Ave in Ilkley, traffic lights, and massive delays, back to the roundabout at the top of Addingham bypass.... sound familiar..? Check before you try to go to Ilkley in the next few days. |
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| pgp001 |
According to "Roadworks.org" BT are setting up traffic lights this weekend 6th & 7th on Keighley Road. Yippee !! |
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| dexter |
Isn't that the weekend of the football tournament? |
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| gazzer |
quoteIsn't that the weekend of the football tournament? yes |
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| gazzer |
quoteAccording to "Roadworks.org" BT are setting up traffic lights this weekend 6th & 7th on Keighley Road. Yippee !! Nothing on here www.bradford.gov.uk/bmdc/transport_and_infrastructure/roadworks |
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| pgp001 |
There is if you change the settings to look at the next two weeks, it defaults to today only. |
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| paperclip |
Thanks dexter for the heads up about the delay getting into Ilkley. Had a 9.00 am appointment there this morning so left home half an hour earlier than normal. Was still 15 minutes late but would have missed it altogether if you hadn't posted! Usual story. Smallish hole in the road. Whole lane closed. Lights badly timed. No one working. It saves Yorkshire Water money and profits their share holders to do things in this disruptive, extended, outsourced way. But it costs thousands of individuals/other companies and/public transport and emergency services much more. No warnings. No info. No diversion. Luckily this thread also has how to complain instructions. I'm on it! |
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| hermione fraggle |
I live on Keighley Road and have a letter put through my door from Yorkshire Water and Morrisons Contactors stating that they shutting off the water supply to local residents between 10am and 4pm on Tuesday 7th July no mention of roadworks although this is pretty uch a given. Could the June date stated on roadowrks.org be incorrect and be relating to works potential on 6th and 7th July? |
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| Peter |
 The roadworks marked up for the 6th & 7th June have got nothing to do with Yorkshire Water - it will be a BT created congestion problem. (If there are roadwork problems today they are unscheduled) What perhaps we should be more concerned about is the description/reason for the BT roadworks: connect power ROAD CROSSING Are they doing the preparation for a permanent set of traffic lights here for the proposed 55 dwellings for Sykes Lane? What do BT know that we don't? |
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| gazzer |
Nobody from BT Openreach or Bradford Council have got back to me regarding these roadworks so I would suggest avoiding Keighley Road this weekend |
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| dexter |
The YW roadworks in Ilkley continue... the hole is now filled in, but the lights continue until Sunday.. familiar? YW have told me that Sunday is the day they have agreed to clear up by.. Why? The hole is filled in, just needs the lights removed. Time for the people to say that enough is enough. I know that things need repairing from time to time, that's life, but they are so badly organised that the public are just ignored... nobody cares. |
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| Replies in this thread : 45
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events sale / wanted general have your say looking for.. skippy greengrass |
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DON'T FORGET THE SUBJECT IS >>>>>>>> Forums Home > Have Your Say !!!! > Yorkshire Water again |
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24/05/2015 : 09:23:25 
24/05/2015 : 12:11:45