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Replies in this thread : 24

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Topic : Grouse Restaurant

wilma
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Posts : 60

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08/12/2009 : 18:46:17      reply with quote


Rest and rant i would call it. I do not dine there anymore but my neighbours went last week and will not be going back. They went in at 7.15, did't get out until 11.15pm. I believe it was 9.30 before they got their main meal. Two of them ordered steak at £19, they both came out served "COLD" not even luke warm. They complained and they took the steaks away. The vegetables got delivered but by the time they brought the steaks back the veg had gone cold. This was then taken away to warm up. The only explanation they had was that they were stort staffed. A free drink was offered for the £208.00 bill. Anyone had a "good meal" there? I was quite looking forward to a restaurant "an overflow" from Stefanos, but been twice and totally disappointed. Don't think I'll bother.
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carliol
Website Member
Posts : 393

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08/12/2009 : 19:56:43      reply with quote


is it time to ring Gordon Ramsey and ask him to call in?
only joking....maybe there are other people who are very happy with the place?
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wilma
Website Member
Posts : 60

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08/12/2009 : 20:26:27      reply with quote


My work colleague has been friends with them for years and visited them weekly at their restaurant in Keighley. Today I told her about my neighbours and she said, well I must admit, I also went recently and I couldn't even eat the pasta it was full of oil, so what was once a loyal customer she is not going back. Sorry Grouse you really really need to get your act together. I do hope you can get things sorted with your Chef and waitresses and review your pricing structure, maybe then you may succeed1
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pumbajunior
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Posts : 2224

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09/12/2009 : 07:14:32      reply with quote


was thinking of taking our sardinian friend next time shes up here
(been to steffanos with her n missus twice
but after this report not so sure its a good idea
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alan
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Posts : 3007

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09/12/2009 : 09:36:05      reply with quote


Take her to the cafe for sardinians on toast wink ;)

Whoops, sorry pumba........... sad :(
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spud
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Posts : 53

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09/12/2009 : 18:36:03      reply with quote


£5.99 weatherspoons xmass dinner with drink it was spot on
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wilma
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Posts : 60

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09/12/2009 : 18:58:54      reply with quote


Hi pumbajunior - why not try it yourself first before taking your friend, I've just been twice, maybe, hopefully, it might just be teething problems, surely it can't be bad all the time happy :)Will be good to hear some positive feedback!
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pumbajunior
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Posts : 2224

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10/12/2009 : 07:44:49      reply with quote


because im not made of money
a meal for 2 is a rare treat out
dont wanna waste it on somewere that might be bad if i know somewere else i know we will enjoy
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kaz
Website Member
Posts : 10

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10/12/2009 : 17:00:19      reply with quote


been once with neighbours, won't be going again!!
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alan
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Posts : 3007

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10/12/2009 : 17:52:30      reply with quote


Sounds like save your money pumba! Plenty of nice places to eat in the Dales anyway wink ;)
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rugrat
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Posts : 54

Website Member

10/12/2009 : 18:57:01      reply with quote


shame it wasn't to be an english food restaurant at reasonable prices and nothing too flash, pies, steaks, good fish and chips etc, I feel we have enough foreign food restaurants in silsden.
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alan
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Posts : 3007

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11/12/2009 : 18:02:09      reply with quote


Ain't that what Gordon Ramsay told Bonapartes to do?

Never understand why we can't have a decent English one. Partial to a decent steak myself....... wink ;)
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Billy b
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Posts : 62

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11/12/2009 : 18:05:57      reply with quote


I myst agree with Rugrat,I enjoy most foods but have to drive to a decent English eatery.
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dogcatcher
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Posts : 4067

Website Member

12/12/2009 : 18:26:42      reply with quote


this post has been edited 1 time(s)

quote
posted by alan
Ain't that what Gordon Ramsay told Bonapartes to do?

Never understand why we can't have a decent English one. Partial to a decent steak myself....... wink ;)
try the 16ozs 20ozs or 24ozs ones at the victoria kirby malham, rump sirloin rib eye and t bone and smaller fillet ones tel01729830499 to bookhappy :)been loads of time brill steaks they have other things on menu as well,happy :)
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pumbajunior
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Posts : 2224

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13/12/2009 : 08:12:17      reply with quote


you on commission doggy
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alan
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Posts : 3007

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13/12/2009 : 10:00:32      reply with quote


He supplies the steaks razz :p
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marge
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Posts : 1

Website Member

13/12/2009 : 12:32:50      reply with quote


Party of 6 ate last night at The Grouse in Silsden. Credit where credit is due the service was A1 and the food was excellent. Brilliant night - well done staff - highly recommended.
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ginjo
Website Member
Posts : 1419

Website Member

13/12/2009 : 18:59:30      reply with quote


well I have been now and I had a good experience.The service was good but not obtrusive, the food was faultless, the staff pleasant , nice ambiance not overly expensive.It was not full and I think if it had been, the staff might have struggled also there was a lot of choice and perhaps if everyone ordererd different things they could get behind as the kitchen is quite small but as I say, I had a most enjoyable evening (I am not easy to please)I hope they do well.
solid wood flooring

loubylou
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Posts : 121

Website Member

13/12/2009 : 20:48:50      reply with quote


We have been three times - all very good. As with the previous comment they weren't too busy but we had good service, good food and not a bad price.
It's useful to have an Italian restaurant that you can just decide to go to on the night and then walk down. Stephanos is very good but you really do have to book in advance and we don't always decide to go out till the last minute. So we tend to end up at Crosshills and one of us (me) has to drive so I can't have a drink.
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silsden girl
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Posts : 1

Website Member

14/12/2009 : 19:45:33      reply with quote


In reply to Wilma I have tried the Grouse on a number of occasions, so pleased we have an alternative Italian restaurant in Silsden. Went last week great food, service good, atmosphere superb cant wait to go back have booked for New Years Eve. What are you lot talking about? Such a great alternative to Stefanos.
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ilyama
Website Member
Posts : 57

Website Member

21/02/2010 : 09:06:52      reply with quote


We went last night (my first time ~ Mrs Ilyama been before) and i'm pleased to say it was really, really nice. Good atmosphere and the food that we had was spot on. Granted, there was plenty of time between courses, but that was refreshing - not being rushed. I think we should be proud, and encouraging, when people try to make a go of a "proper" restaurant in Silsden. We'll definitely go back.
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localman
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Posts : 455

Website Member

21/02/2010 : 15:56:41      reply with quote


went the other week really suprised how good the food was after all the negative comments on here, yes a long wait between courses but so what made us really enjoy the wine and each other, so stop moaning and get going
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ginjo
Website Member
Posts : 1419

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22/02/2010 : 09:40:31      reply with quote


It is good to relax and take your time over a meal,that is how it is done in places like Italy,Spain Greece etc, everyone is always in a rush in this country, need to chill out a bit and relax, if you want fast food go to a fastfood restaurant! I found the experience at the grouse to be very good
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Nip
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Posts : 8

Website Member

24/02/2010 : 10:56:12      reply with quote


Sorry to hear about the appalling "service" at the restaurant. You should have refused to pay. Shame, it could have been a really good idea!

Nip x
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ilyama
Website Member
Posts : 57

Website Member

24/02/2010 : 18:35:41      reply with quote


I've spoken to a few people since we went and they all say very good things.
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Replies in this thread : 24

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